PRICES: The prices listed in the catalog include VAT and are the prices for the bare root rose. Potted roses are more expensive. Shipping and packaging costs are borne by the buyer. The packaging is charged at cost of material and hourly wages and will not be taken back.

PAYMENTS: All shipment sales are made by payment upon receipt of the invoice. When picking up orders at the nursery, payment can be made in cash or via bank contact.

VERZENDINGEN & AFHALINGEN: algem1235556ene info zie 'Pick-up and Deliveries'
For online orders with shipping, it is the customer's responsibility to enter a correct address. Selecting the destination country incorrectly has implications on the shipping price and VAT. In that case, the difference in price must be settled, after which we ship the order.

GUARANTEES & RETURN: We deliver the plants in the best conditions. However, we decline all responsibility with regard to drying, freezing, growing or flowering of the plants.
After purchase, the plants or other products can no longer be exchanged.

COMPLAINTS: Any complaints about the quality of the plants or about mistakes made must be made within three days after receipt of the goods, later they remain without consequence. We reserve the right to have a consignment, about which a dispute arises, returned in its entirety at our expense. Packaging and transport costs for the outward journey remain at the buyer's expense. The court of Ostend is solely competent for disputes to be settled by court.

ORDER CANCELLATION: If the sale has already been paid, an administrative fee of €7.5 will be charged.

Special conditions of sale for novelties protected by patent and/or manufacturer's mark: In accordance with the law and for the duration to which the breeder-owner of the variety wishes to invoke, any disposal of plants or plant parts , whichever they are, do not distance themselves from the actual variety. Except by written authorization, the reproduction as well as the import and export of plants or plant parts of these varieties is prohibited and violations will be prosecuted as well as the illegal use of the registered trade names (Trade mark). By placing an order, the buyer accepts these special conditions of sale without reservation.